Transactions Not Updating | Voters

Transactions Not Updating

Dustin Peckinpaugh

Is anyone else’s app not working properly? My request would be that a paid for app would work consistently. If there is any needed down time, a notice would go out to paying customers.

May 8, 2025

Dustin Peckinpaugh

Issue has been resolved.

Dustin Peckinpaugh

Still no updated transactions since April 21st - this is swell.

Heather Sheafer

Mine is working!

Dustin Peckinpaugh

That is encouraging, Heather! Thank you for your response - my app opens and I can see recent transactions and everything like normal except no purchases or savings has been updated in over a week. This has happened to me once before (earlier this year) and the issue resolved itself. Thanks again for your response!

Charles Riedmueller

Mine is working fine. Did you submit for help? In my experience the dev is quite responsive

Dustin Peckinpaugh

Hey, Charles! I appreciate your response - I have sent an initial message over a week ago (maybe 10 days) and have, 'bumped,' everyday ever since. Just today, I saw someone on the other end read it, so that's encouraging. I also emailed their support on their website a few days ago and haven't heard back yet. I've had this issue earlier this year and it quietly resolved itself over the course of a few stressful days. Hoping for some resolution - have loved the app other than these few random lags.